"Ben made sure my visit to London was extra special, going that extra mile to ensure that me and my family were looked after so well from the moment we arrived at the airport." ~ Client from Hong Kong


"Being in the public eye all the time, it is refreshing to work with Ben every time I am in London. He is discreet in ensuring that we are so well looked after but we are kept incognito. Thanks Ben for always being so professional." ~ Client from Los Angeles

"You are in safe hands if you use Ben's services. He is reliable, charming and the quintessential English gentleman. Thanks for making our trip to London so special." ~ Client from San Francisco

"We needed tickets to sold out shows. We needed reservations at the finest restaurants. We wanted unique tours with the best tour guides. None of it was too much trouble for Ben to organize and always with a smile" ~ Client from Miami

"Ben is Mr. London. Guestlist entry at hidden bars and a VIP table at London's craziest NightClub. What a night to remember! Cheers Ben" ~ Client from Moscow

WhatsApp:  07398 001 991

Stay up to date with recommended exclusive worldwide even​ts taking place, exclusive offers etc... by signing up to the newsletter...

Ben Lake offers clients the chance to use Ben and his network of connections, help plan and make their visit to London that extra bit special, or assist those who are frequently in London needing last minute and hard to achieve requests.  

Ben and his team are always ready to go above and beyond by using their connections to help try and achieve the unobtainable in London.

About Ben: Ben has over 15 years experience in the luxury hospitality industry. Ben was the Concierge Manager onboard The World, Residences at Sea, the largest privately owned mega yacht in the world, before starting his own concierge company in 2015.